Get help with Lume

Email henriquejcpacheco@gmail.com with a question, a bug, or a bank whose statements Lume can't read yet. I'm Henrique Pacheco, in Braga, Portugal, and I build Lume on my own, so it's me who answers.

What helps me help you

Say which device you're on (Mac or iPhone) and the version of Lume, from Settings. For an import problem, name the bank and the file type. Please don't send a statement or anything with your account numbers in it.

Help articles

Getting started, importing statements, sync and more are in the help pages.

Your account and your data

Lume works without an account. If you turned on sync, you can delete your account and everything held for it from inside the app: see Sync, recovery, and deleting your account. The privacy policy says what is collected and by whom.